FAQ about Smart Cart
What are the main functions of Smart Cart Core E01?
Smart Cart Core E01 is a smart shopping cart system designed to enhance the shopping experience in supermarkets and malls, supporting product management and customer service.
What is the design concept of the product?
We focus on intelligence and convenience, adopting a modern humanoid robot appearance to meet the needs of contemporary retail environments.
What is the operating system of the product? Can it be changed?
The industrial computer supports Android or Windows operating systems, and customers can choose and customize according to their own needs.
Installation and use: How to install the product?
The industrial computer is pre-integrated, and customers only need to connect it to the appropriate trolley with a connector.
How to charge?
The product is charged at a dedicated charging station. After it is fully charged, it can be easily removed and connected to the trolley for use through magnetic force.
Can existing trolleys be used?
Yes, the industrial computer is compatible with a variety of existing trolley models, reducing customers' initial investment costs.
Customization and development: Is product customization supported?
Yes, we support customization according to customer needs, including appearance design and hardware configuration.
How long does customization take?
The customization time is about 4-6 weeks, depending on the needs.
Maintenance and support: How to maintain and care for the product?
The industrial computer is waterproof and high temperature resistant, and daily maintenance is simple. Just check the charging equipment and connection components regularly.
What should I do if I encounter a fault?
Please refer to the common fault solutions in the manual, or contact customer service for technical support.
How to get technical support?
You can contact our customer service team by phone or email, and we will provide professional support.
Market and target customers: Who is the target customer of the product?
We mainly target local dealers, agents and retailers seeking to improve management efficiency.
What scenarios are the products suitable for?
Applicable to supermarkets, shopping malls, retail stores, etc., to make the customer shopping experience intelligent.
After-sales and service: How long is the warranty provided?
The product usually has a one-year limited warranty. The specific terms are detailed in the after-sales service agreement.
Do you provide product demonstrations or trials?
Yes, we can provide demonstrations or trials, welcome to negotiate arrangements.
Price and procurement: What is the price of the product?
The price varies depending on the customization options. Please consult the sales team for specific quotations.
How to make bulk purchases?
For bulk purchases, please contact the sales team directly and we will provide you with favorable terms.
What payment methods are available?
We support a variety of payment methods such as bank transfer, credit card and online payment.
Other questions: How to ensure data security?
We use industry-standard data encryption and security measures to ensure the security of user data.
Do you provide training support?
Yes, we provide product operation training and user manuals to ensure smooth use of customers.